U.S.-registered & fully compliant tech partner
Data Protection & Privacy

Privacy Policy

Plus Flow DigitalPrivacy Policy

Last Updated & Effective Date: October 2025

This Privacy Policy explains how Plus Flow Digital (“Company,” “we,” “our,” or “us”) collects, uses, processes, and protects your personal and commercial information across our website and client service engagements.

1. Information We Collect

  • Identity Details: Full name, title, company name, incorporation certificates, and government-issued identification for corporate onboarding.
  • Contact Details: Business email address, telephone numbers, and registered corporate mailing address.
  • Payment Details: Secure transaction identifiers processed via Stripe, Airwallex, or institutional bank wire confirmations (no full credit card numbers are stored directly on our servers).
  • Communication & Support Records: Inbound inquiry forms, email correspondence, consultation call notes, and technical support requests.

2. How We Use Information

  • To verify client identity and satisfy mandatory Know Your Customer (KYC) regulatory requirements.
  • To build, deploy, host, and deliver contracted software solutions and digital platforms.
  • To securely process payments, invoice generation, and financial accounting.
  • To deliver critical operational announcements, uptime alerts, security updates, and marketing communications (with an easy one-click opt-out option).

3. Data Sharing & Third Parties

  • We never sell or rent your personal information to data brokers or third-party advertisers.
  • Data is only disclosed to vetted technology sub-processors (cloud hosting providers, payment gateways) necessary to deliver contracted services, or to regulatory authorities when required under U.S. federal and state laws.

4. Data Retention

In compliance with U.S. federal financial compliance standards, customer identification records, contracts, invoices, and transaction histories are securely retained for a period of five (5) years following the formal termination of the business relationship.

5. Security Safeguards

We implement industry-standard TLS 1.3 cryptographic encryption, isolated virtual private cloud (VPC) environments, multi-factor authentication (MFA), and role-based access controls (RBAC) to ensure unauthorized entities cannot access your sensitive data.

6. Client Rights & Choices

  • You have the right to request a copy of the personal information we hold regarding your account.
  • You may request corrections or rectification of inaccurate details.
  • You may request deletion of non-essential records (subject to mandatory five-year statutory compliance requirements).
  • You may opt out of promotional newsletters or SMS updates at any time.

7. Cookies & Tracking

Our website utilizes essential session cookies and aggregated analytics cookies to ensure security, maintain user session state, and evaluate traffic patterns. Please refer to our Cookie Policy for granular details.

8. Policy Updates

We may periodically update this policy to reflect statutory developments or technological enhancements. Any revisions will be published on this page with the effective date updated.

Privacy Inquiries & Data Officer

To exercise your privacy rights or contact our data protection team, please email privacy@plusflowdigital.com or write to: Plus Flow Digital, 15-312 79th St, Howard Beach, NY 11414, USA.