Terms & Condition

1. Services

We provide digital solutions including software development, e-commerce store setup, product design, branding, and digital growth marketing. All projects are governed by a written service agreement or statement of work that defines deliverables, timelines, and milestone payments.

2. Payments

• Payments must be made through our verified payment channels (Stripe, Airwallex, or official bank wire transfer).
• Invoices are due upon receipt or strictly as per the signed project agreement.
• Late payments may incur administrative penalties or temporary suspension of ongoing development work.

3. Client Responsibilities

• Provide accurate and complete legal business and contact information.
• Submit required KYC documentation prior to formal service onboarding.
• Ensure prompt and timely communication for feedback, asset provision, and sprint approvals.

4. Consent to Communications

By engaging our services or submitting our web consultation forms, you consent to receive:

• SMS messages related to critical project updates, system alerts, billing receipts, and multi-factor authentication.
• Email communication including proposals, milestone sign-offs, and service notices (with an immediate opt-out option for marketing broadcasts).
• Phone calls for identity verification, project discovery, and direct technical support.

You may opt out of marketing emails or SMS at any time by following the unsubscribe instructions. Transactional messages essential to active projects cannot be opted out of.

5. Intellectual Property

• Upon full and final payment of all project fees, 100% of final custom deliverables, source code, and design assets are transferred to the client.
• Plus Flow Digital retains ownership of pre-existing proprietary tools, starter frameworks, boilerplates, and reusable code libraries used in development.

6. Compliance & Restrictions

• We do not provide services to sanctioned jurisdictions, Politically Exposed Persons (PEPs), or prohibited high-risk industries.
• All transactions and customer onboarding must strictly comply with U.S. Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.

7. Limitation of Liability

Plus Flow Digital is not liable for indirect, incidental, or consequential damages resulting from downtime or third-party service outages. In all circumstances, maximum liability is strictly limited to the total fees paid by the client for the specific project in question.

8. Termination

Either party may terminate a contract with written notice if contractual obligations are materially breached and not cured within fourteen (14) days.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict of law principles.